Recent Water Damage Posts

Do you have water damage? To get help fast, call SERVPRO

7/24/2022 (Permalink)

Many scenarios cause water damage to your home or business. SERVPRO understands that a water damage emergency in your home can be a problem for you and your family.

That's why it's so important for professionals to treat, evaluate, and eliminate the problem immediately. Our national network of water damage repairers will be happy to assist you.

Causes of water damage

Sometimes household appliances can do more harm than good. When your washing machine, dishwasher, sink or toilet is flooded, SERVPRO is on hand to fix problems and fix water damage quickly.

We have experience in repairing water damage from the following areas:

  • Leaking or frozen drains or pipes
  • An overflowing sink, tub, or toilet
  • Well maintained sewage and septic tanks
  • Washing machine or dishwasher Overflow
  • Heavy rain or storm
  • Coral reefs from rivers or creeks

SERVPRO repair service for water damage

The SERVPRO franchise is always there for you with 24/7 emergency services. Regardless of the cause of water damage to your home or business, we offer a wide selection of property restoration services.

Why call us for Water and Flood Damage Repairs?

  • We react and work quickly - Depending on the extent of the damage, SERVPRO professionals can repair water damage in your home in just three days.

  • We have experience – With years of experience in business and millions of homes restored, SERVPRO knows how to handle your water emergency.

  • Let us help with your claim – Working with an insurance company during water damage recovery can be stressful. We can work with your insurance company to resolve claims quickly.

Count on SERVPRO for Water Damage Restoration Services in Saratoga Springs. We will be happy to contact you with an expert in your field.

How we Detect the Water Damage in your Home

6/26/2022 (Permalink)

How we Detect the Water Damage in your Home

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the SERVPRO® Franchise Professional to monitor the drying process.

Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO® Franchise Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

If you find your property experiencing water damage, make sure you call SERVPRO of Saratoga Springs, Gansevoort at 518-580-1111!

How to Protect Your Home from Water Damage?

6/14/2022 (Permalink)

Water damage, irrespective of the reasons, is highly uncertain and often requires expensive repairs. According to one study, about 99% of homes with a basement are damaged by water at some point. In addition, the water damage cost & disposal is $13 billion per year.

The best way to avoid water damage and expensive repair services is to protect yourself, your home, and your business by hiring Water damage restoration Services. 

Regularly inspect and maintain your plumbing system

Regular inspections will show signs of water damage early on. Check your building for signs of water leaks, such as damp areas or discoloration of walls, floors, and ceilings. Molds and mosses grow in wet areas. So, if you see mold growing on your property, chances are there is a water source nearby too. Check the piping systems leading to dishwashers, refrigerators, water heaters, washing machines, & other appliances for signs of leaks.

Keep your building's exterior in good shape by repairing and protecting it

Water damage can be caused by internal or external sources. After you've thoroughly inspected your plumbing system and everything is in good condition, inspect the areas in your home or building that can get water, such as windows, doors, gutters, and more. Remove any dirt that has accumulated in the gutters to ensure that rainwater can drain smoothly.

If water enters your home, we recommend contacting SERVPRO of Saratoga Springs, Gansevoort to minimize damage. Water repair companies have professional tools and water extraction systems that can quickly remove water from your home or building and prevent the spread of damage.

How Can Trapped Water Get Removed from Hardwood Floors in Homes?

5/24/2022 (Permalink)

Clearing moisture from wood flooring is vital for restoring properties. 

Wood flooring and accents are particularly susceptible and sensitive to water absorption, making it vital to clean surface water concerns as soon as possible. From ceiling leaks to flooding, hardwood elements are at risk until extraction and drying begin for the property. Evaluating the presence of moisture and damp pockets against or already absorbed into these elements is an important aspect of pre-job scoping. 

The Sensitivity of Hardwood to Absorption

Water removal for homes, especially on hardwood surfaces and floors, should begin as soon as possible. A combination of extraction devices can help to eliminate pooling before excessive absorption. Cellulose in wood planks can aid in faster absorption rates, but drying these materials is still possible if the moisture has yet to chemically bond with the wood molecules. More than just hardwood flooring can be impacted by moisture damage, as well, including:

  • Wood framing, including crawl space joists
  • Shelves
  • Vanities
  • Furniture
  • Cabinetry

Potential Obstacles in the Drying Process 

While the extraction process might involve a range of tools from wands and wet vacuums to truck-mount extractors, drying is typically grounded with the same base machines and devices. Air movers can help overcome obstacles like vapor barriers and cool air pockets forming above drying materials that hinder recovery speed. Moisture monitoring with surface meters tracks the pace of water removal from wood planks and materials to prevent over-drying and subsequent harm.

Protecting flooring and installed elements in the property begins with effective surface mitigation solutions to remove standing water. We have efficient options for pulling free water trapped in the material as well before irreparable harm occurs. Count on our SERVPRO of Saratoga Springs, Gansevoort team for a fast response to help at (518) 580-1111.

Household Appliances that can Cause Water Damage

5/20/2022 (Permalink)

Water damage caused by heavy rain is one thing, but the damage caused by your household appliances is often preventable. To ensure that your appliances are in good working condition, SERVPRO of Saratoga Springs, Gansevoort highly recommends you get all your appliances checked a minimum of once a year, as well as inspect the hoses and connections for your appliances.

The most common sources of flooding in your home include the following:

Washing Machines

If you find your washing machine leaking, don’t take it lightly. If you see leaks around the clamps in the water hose, stay alert because it’s a warning sign for future failures. We have experienced small pinhole leaks in a water supply line that have broken out into an all-out basement flood. It is recommended to inspect your water hoses twice a year and search for any cracking, leaking, or rusting on the washing machine. It is advised to replace hoses every five years, no matter how exceptional they look from the outside.


Our SERVPRO crews have had to clean water damages caused by the water line that supplies an ice maker. When the water lines get damaged, they can leak or, worse yet, become completely unattached. For the defrosted drain, thaw the ice and then flush it with hot water. For improper sealing, examine the rubber seal that runs along with the door.

If you don’t take enough precautions, the ice maker can become a mess maker in no time. It is also advised to check the hose and water line to ensure they are adequately connected every time.


This household appliance has a supply line, just like refrigerators and washing machines. If a dishwasher water supply line was to burst, you could guarantee that your kitchen would be filled with water after a wash and rinse cycle. We have seen a dishwasher back up some of our more severe water damages caused by dishwashers. Backup typically occurs when debris has clogged the drain, and the water has nowhere to go but inside your home. Never forget that a dishwasher is designed to work for only ten years. So, if your dishwasher is nearing this threshold, it may be time to consider replacing it.

Hot Water Heater

Conventional water heaters with storage tanks are prone to corrosion, age-related wear, and mineral buildup. This can lead to a tank burst or leakage, and then gallons of water could be flooding onto your floor. Therefore, it is recommended to inspect the water heater annually to minimize the chances of excessive water damage. It is advised to flush the tank every six months to remove the sediments. Be attentive and replace your water heater every ten years.

If your home falls victim to a water emergency, time is of the essence. Contact SERVPRO of Saratoga Springs, Gansevoort at 518-580-1111

Preventing Water Damage at Your Saratoga Springs Business

5/15/2022 (Permalink)

All buildings are different, but each is at risk for water damage. From a minor roof leak to violently destructive hurricanes, any unwanted water intrusion can significantly impact the value of a commercial property.

If your business experiences a water-related incident, you’ll need to act quickly to mitigate the damage. Small business insurance can also play a crucial role in lessening the financial impact. However, it’s best to prevent such occurrences from happening in the first place. Use these tips to protect your business from flooding and freezing damage.

Insulate exposed pipes

Exposed pipes during the winter are vulnerable to freezing. Plummeting temperatures can freeze water inside a poorly insulated pipe, causing the pipe to burst. A broken pipe can lead to costly flooding or even structural damage. Ensure the pipes are insulated. The more insulation you use, the better protected your lines will be.

Regular Inspections

Commercial buildings tend to have major external HVAC components, roofs decorated with an array of pipes and fans, and large utility rooms. The best way to keep the harsh weather outside is to hire a professional to conduct frequent and thorough inspections. Fallen leaves and other debris in gutters and downspouts can lead to water damage to the exterior and interior walls. Regularly inspect your business’s gutters, downspouts, and drainage system, and remove debris or buildup.

Locate your shut-off valve

If a pipe breaks, you’ll need to act quickly. That means you should know the location of the main shut-off valve for your building’s water supply. Shutting off the main valve will temporarily cut the water flow to the building, preventing flooding until you can fix the problem.

Seal cracks and gaps

Seal any cracks, holes, or other gaps in your building’s exterior and foundation to ensure that cold air doesn’t penetrate your structure, and warm air doesn’t escape. Caulk, weather stripping, and other sealants can be used to make your building more energy-efficient and reduce the risk of frozen pipes.

Plan B

Ideally, each commercial building should have options for temporary office space and plans to inform clients of transient changes in the case of severe water damage. Additionally, it’d never be a poor use of time to back up critical paperwork electronically.


It’s essential to have adequate insurance in place if you experience water or freezing damage when it comes to small business insurance—the details of your coverage matter.

Ask your insurer to add a rider, or an endorsement, to your policy to extend coverage to hazards that are excluded from your policy to ensure your business is protected.

Rapid response to water damage events

Even the most carefully operated commercial building will likely experience a water damage event sometime in its lifetime. Building staff should have a well-practiced emergency response plan. The speed of response to a water damage event is the most vital key to quickly getting back to normal day-to-day operations.

Remember, SERVPRO of South Albany County is ready to assist you with water damage restoration and help you get back to normal. Our number one priority is getting your home or business back to preloss condition as quickly as possible. We are a 24/7 emergency response. Call us today at 518-580-1111.

The Difference Between Water Mitigation and Damage Restoration

5/8/2022 (Permalink)

Water damage restoration and water mitigation are two vital processes that should be carried out as soon as possible. However, many people do not understand the difference between the two services. Most people would say water mitigation and water damage restorations are the same. This, however, is not always the case.

Water damage restoration refers to the process of restoring an area to preloss conditions or, even better, after being damaged by floods, hurricanes, storms, sewage, or leakages. Water damage can negatively destroy your property from floors to ceilings and anything in between. That is why you need professional help from Water Damage to prevent further damages to your property.

On the other hand, water mitigation refers to any service that reduces or prevents additional damages caused by flooding or leaking pipes. This could be installing tarps over a damaged roof during heavy storms or mitigating moisture inside walls after washing machine overflows.

Why You Need Professionals

The following are five vital reasons to work with a professional for all your water damage and restoration services:

  1. It is Cost-Effective

Water damage will ensure that all the damages are addressed effectively and promptly, minimizing any extra cost to you.

  1. You Will Receive a Timely Response

We understand the urgency of these situations and will do everything possible to mitigate the damages as quickly as possible.

  1. We Have Professional Equipment and Expertise

Water must be removed as quickly as possible to prevent any further damage. We have the necessary equipment and workforce to handle even the most massive water removal jobs.

  1. We Are Water Damage Restoration Experts

Once the water has been removed, we will start our restoration services such as drying, dehumidifying, and odor removal. We also provide mold testing to ensure your property is safe for you and your family.

  1. We Are Skilled with Water Damage Repair

Water can cause a lot of damage to any property. If you have had flooding or backed up drains, water damage SERVPRO will help you repair these damages.

Water Damage

We offer a wide range of water mitigation and damage restoration services for both personal and commercial:

  • Water Damage Restoration
  • Mold Remediation
  • Solving Commercial Services Water Damage Issues
  • Fire Damage Restoration
  • Storm Damage Restoration

SERVPRO is full-service water mitigation and damage restoration company. We have the experience and expertise necessary to handle even the most giant water removal jobs. Call us today for more information on how we can help with all your water damage needs. (518) 580-1111


Repairing Water Damage in Gansevoort Homes After Leak

4/12/2022 (Permalink)

Dishwasher Leaks can Destroy the Surrounding Structure in Gansevoort Homes, Requiring Water Damage Repairs  

Appliances make your life easier, and the dishwasher is a way to save water and valuable time on hand-washing dishes. However, when these appliances malfunction or break in the kitchen, the result can be a substantial volume of water that must be resolved.

How Likely is a Leak from Your Dishwasher?

Dishwasher damage and the subsequent needs for water damage repair in Gansevoort homes are more common than many property owners might believe. While it is customary for brand new dishwashers to leak slightly from the door as the seal around the door better seats from a couple of uses, aging appliances could deal with much costlier and destructive hose breaks, seal failures, and gasket issues.

Controlled Demolition and Preparing for Repair

  • Flooring – While water-resistant floors are often installed in the kitchen area, vulnerabilities allow moisture to penetrate the subfloor and joists for substantial damage if not quickly cleaned.
  • Cabinets – Cabinets, especially those made from particleboard and lesser woods, can be quickly overwhelmed by water damage and require units to be removed and replaced.
  • Drywall – Damp drywall must be cut out and removed to create a stable surface for replacement.
  • Plumbing – It is vital to determine where the leak is coming from and fix this situation as soon as possible. This might mean removing certain plumbing fixtures to replace them with suitable pipes, connections, or gaskets.

Reconstructing the Damaged Structure

A general contractor license makes it possible to complete the repairs and reconstruction needed after a leaking dishwasher affects nearby flooring, cabinets, and wall systems. Our experienced professionals can help through the controlled demolition phase and rapidly replace affected materials to make the kitchen look “Like it never even happened.”

With the fast response of our experienced SERVPRO of Saratoga Springs, Gansevoort team, we can mitigate loss and prevent the unnecessary tear-out and reconstruction of many kitchen building materials after appliance damages. Give us a call today at (518) 580-1111.

Cleanup Procedures To Use After a Water Heater Fails

2/24/2022 (Permalink)

A leaking water heater in Saratoga Springs, NY, is not an uncommon problem in a home. Unfortunately, when a failed water heater causes damage, it can sometimes do so without any warning. This can result in you having to deal with excess water and a major cleanup process. You should know what causes a broken water heater and how to get the issue cleaned up promptly.

Knowing Why a Water Heater Fails

Whether you have a leaking water heater or one that broke completely, you probably want to know why it happened because this makes it easier to take preventative measures once you have a new one installed. Reasons for failure can include any of the following:

  • Neglect and lack of maintenance
  • Sediment buildup
  • Internal rust
  • High water pressure
  • Improper sizing

Learning About the Cleanup Process

Hot water burns, a higher risk of a fire starting, mold growth, electrocution and water damage are all concerns when a water heater fails. Because of this, it is often critical to approach the cleanup process properly and safely. Start by turning off all of the utilities in the affected area, including the electricity and gas.

The next step is pumping out any excess water. Once it is gone, place fans and a dehumidifier in the space to finish drying it out and reducing any moisture in the air. Use soap and water to clean all areas that were touched by the water, and then go back over what you clean with a sanitizing solution. At this point, you can determine which belongings cannot be saved and how much restoration is needed to get your space back to its original state.

Mold can start to grow in 24 hours in some instances. Once mold is present, the cleanup process becomes considerably more lengthy and complicated, so you should clean up the water from a broken or leaking water heater as soon as you notice the problem.

How Can Flood Damage in My Ceiling Get Dried?

1/24/2022 (Permalink)

When Roof Leaks Allow Flood Water to Flow Through Your Saratoga Home, Our Sophisticated Tools and Technologies Can Help to Dry Out This Damage. 

Severe weather is nothing new to Saratoga homes and businesses. Knowing what to do in the event of a flood can help you to minimize the time that you wait for help to arrive. The sooner that you can get technicians involved, the less costly and widespread that these damages effects become. 

The presence of flood damage in Saratoga homes is enough of a challenge without dealing with the structural concerns that come with it. Roof damage from heavy snow or fierce winds can present vulnerabilities for runoff to move directly into your home. The result of this penetration sends flood water throughout your property, beginning in the attic and moving through the floor system to the lower levels of your home where the living spaces exist. Identifying potential flood damage is among the first steps to restoring the house to its original condition.

How Do I Know Flood Damage Exists? 

A visual inspection of the property can be a reliable source of information in determining whether flood damage exists. Knowing what to look for and where to find it can hasten Your securing of qualified restoration professionals like our team. Flood damage does not resolve itself, so it is pressing to address these concerns as soon as possible. If you are unsure if flooding exists in your home, our professionals can help with a thorough inspection and evaluation of the property after a storm passes. You can also begin looking for telling signs such as:

  • Damp Spots
  • Dripping
  • Sagging Materials
  • Structural Collapse

What Emergency Services Are Necessary? 

With a team of in-house contractors working alongside our restoration professionals on the roster, we can offer a more comprehensive approach to flood recovery. Meeting the individual needs of the property as a whole with a singular presence saves you money and time. Our complete roster also allows us to provide emergency services that come before job scoping and mitigation. These steps are among the most crucial to preventing worsening flood damage, including both water penetration and the deterioration of the property. Some of these emergency services include:

  • Roof Tarping
  • Board Up
  • Extraction

What is a Controlled Demolition? 

One of the mitigation and emergency services approaches provided by our residential contractors is controlled demolition. This demolition is one of the practices designed to make restoration more efficient and simplify the re-installation of removed materials. We have experienced professionals actively working to identify the potential structural problems in the property as soon as we arrive. Finding compromises in specific construction materials allows our professionals to remove these portions of drywall, ceiling materials, and flooring as quickly as possible.

With roof damages that can allow flooding in the attic, controlled demolition means removing saturated and compromised supports, joists, underlayment, and plywood. The removal of these damaged elements prevents further wicking of moisture and allows for emergency services like roof tarping to occur more easily. Controlled demolition within the house also has multiple benefits, including:

  • Prevents Migration
  • Removes Damaged Materials
  • Provides Access to Damp Areas

How Do Ceiling Systems Get Dry? 

The migration of water through the unfinished floor of your attic is a fast process. Several of the materials in the ceiling system of the level below should slow the pace of water movement, however. With a short window to identify a developing problem, you can prevent more widespread damage effects by addressing these concerns as soon as possible. Controlled demolition starts this process, so we can remove sagging materials and other structural threats and expose the cavity to tools and machines that can dry it out.

We have centrifugal air movers and desiccant dehumidifiers that work together to evaporate water and remove the moisture in the environment. When drywall and ceiling tile does not require removal, we might also consider the positive pressure systems to evaporate trapped water in materials like insulation and structural framework.

Knowing what to do when floodwater penetrates your roof can be a challenge without the experience and cutting-edge equipment of our SERVPRO of Saratoga Springs/Gansevoort team. No matter how we can help, from temporary construction solutions and extraction through the final touches on successful restoration, give us a call anytime at (518) 580-1111.

A Burst Pipe Led To Water Damage In My Saratoga Living Room – Is Everything Lost?

1/22/2022 (Permalink)

Water Damage Mitigation is One of SERVPRO’s Specialties – We Can Work with You to Establish What Can Be Restored

Things like burst pipes are common reasons for water intrusion in Saratoga homes. Gallons of water can stream into your home in a short time. If your living room was impacted, it could mean water-damaged furniture, carpets, and bookcases.

My Carpet is New – Can It Be Saved?

Water from pipes is typically clean water, which means your carpet has a good chance of restoration. Water extraction in your home is going to be the initial priority. Three methods work well in restoring carpets to preloss conditions. These include:

  • Deluxe precondition and rinse works well on moderate to heavily soiled carpets. Our technicians use a cleaning product that is applied to the rug and remains on it for 10 – 15 minutes. An extraction wand can then be used along with a rinsing solution or water.
  • Rotary jet extraction does much of the same as the Deluxe method, but an RX-20 device is used. This is a rotary jet device that agitates the carpet while compressing the fibers to extract water.
  • The Showcase method is an excellent choice in carpet cleaning as the rug gets cleaned twice. The technicians use a special cleaner and rinsing agent to improve the PH levels making the item easier to clean.

Furniture & Drapes

If you caught the plumbing problem in time, the furniture might not have suffered much damage. Our water damage restoration experts are often able to mitigate any water damage that affects upholstered furniture, wood furniture, and drapes. They can dry the content and carpet using powerful air movers and dehumidifiers.

There is no reason your living room content should be lost. Our crews understand how crucial immediate water extraction is to restore your home quickly. Contact SERVPRO of Saratoga Springs/Gansevoort at (518) 580-1111 for service that is, Faster to Any Size Disaster.

Our Team Is Available 24/7 In Saratoga To Handle Water Removal

1/17/2022 (Permalink)

Avoiding Problems That Can Occur After Water Removal in Saratoga Homes

Did you know the national average for water damage in homes shows that a water loss event is likely to occur at least once every eleven years? Commonly seen sources are from plumbing problems, appliance malfunctions, or structural issues such as hydrostatic pressure causing water in the basement.

Many issues can occur post-water removal in Saratoga homes, and SERVPRO technicians monitor the moisture levels in the room and look for signs of mold growth to halt infestations before they start. Inadequate drying has the potential to result in foul odors and weakening of building materials.


Each technician undergoes rigorous training in the restoration sciences, including hands-on situational experiences, so they learn the best practices for handling different types of loss. As advances happen in the restoration industry, the technicians engage in ongoing education to stay on top of the latest developments in both equipment and methods.

Water Removal Methods

When technicians extract water from a home, they have different equipment depending on the type of surfaces they are working on. Squeegees work great on tile and wood floors, while rovers and weighted extractor wands perform well for pushing the maximum amount of water out of carpet and padding.

Avoid Mold During Water Cleanup

It does not take much for mold spores to germinate, and SERVPRO technicians work proactively to inhibit any type of mold growth during and after water loss mitigation through the use of antimicrobial cleaning agents as well as sealants to avoid infestations.

Avoid Musty Water Odors

The lingering reminder of the water damage in the home may point to moisture remaining. To avoid this happening, SERVPRO technicians use different kinds of moisture detection equipment (depending on the surface they are scoping) to confirm after drying, there is no residual moisture present. After drying, the surface wipe-down with their cleaning agents such as SERVPRO's own Orange cleaner leaves nothing but a fresh scent while it kills odor-causing bacteria.

SERVPRO of Saratoga Springs/Gansevoort at (518) 580-1111 has the training and equipment for fast, efficient water removal. The emergency response team is available 24/7 to make the loss in your home "Like it never even happened."

Preventing Water Damage Outside Your Home

1/6/2022 (Permalink)

Here are 3 simple tips and tricks to ensure less water damage outside your home.

  • Inspect your roof and chimney.

The roof is the most important part of your house. It is important to check out your roof to make sure you don’t have any damaged, loose, or missing shingles or tiles. Another component on the roof is the chimney. The chimney receives more damage than the roof because it stands taller. Making sure your chimney has no cracks or broken masonry work will help prevent possible leakage.

  • Maintain trees and vegetation.

Having a beautiful lawn with bushes and trees is lovely, but keep in mind that plants and trees can cause damage to your house if not maintained. Make sure to minimize vegetation near utility pipes and make sure roots don’t damage your pipes and water line.

  • Clean gutters and downspouts.

Gutters will help collect all the water from your roof. Over time, your gutters will fill up with leaves, seeds, and other debris causing a blockage. It is important to clean your gutters and downspouts to ensure the water can flow easily.

What Can Cause a Basement To Flood?

12/18/2021 (Permalink)

A flooded basement in Saratoga Springs, NY. A flooded basement in Saratoga Springs, NY.

Causes of Flooding In Your Basement

If you are a homeowner in Saratoga Springs, NY, you may wonder what might cause a basement flood in your house. Understanding the various possible sources can help you to be better prepared for any future floods or related damage that could occur. Here are three potential causes of flooding in your basement.

1. Poor Drainage System

A drainage system that has been set up improperly can lead to a flooded basement, especially if the downspouts are not properly located with regards to your basement. These drains should empty in the direction of your backyard or a street, rather than toward yours or a neighbor’s basement.

2. Gutters That Are Blocked

Blocked gutter systems are another common source of basement flood issues. If there seem to be water issues resulting from a clogged manifold that connects your home to the sewer system, it is time to call the authorities. The massive water leaks that can result from such blockages can have disastrous effects.

3. Unfortunate Construction Errors

Sometimes, a home simply was not constructed with sound, logical building principles in mind. If your house was built on a sloped property, you may be more likely to have ongoing issues that can lead to water damage. While there is little you can do to change your situation, keep in mind that most slopes level out over time.

It can be easy to lose hope when it seems that the elements and your investment are out to get you. However, all hope is not lost when a basement flood is imminent or has already occurred. You can work to improve your drainage system, the local authorities can help with gutter system issues and any poorly planned housing locations often settle themselves, as mentioned above. If all else fails and your home becomes flooded, SERVPRO of Saratoga Springs, Gansevoort can help you get your investment and your belongings back to the best state possible.

The Importance of Water Categories in Restoration

11/22/2021 (Permalink)

Not all water damage is created the same. An overflowing sink is not the same as having a sewage leak! The cost can significantly vary depending on the category of water damage your home or commercial property has sustained.

If your home or business has recently suffered water damage or a water-related disaster, identifying the categories of water loss enables SERVPRO's restoration professionals to formulate a plan of action based on your home's specific needs.

Three Water Categories

Category 1 Water
Category 1 is from a source of water that does not pose a substantial threat to humans and classified as "clean water." This  includes broken water-supply lines, tub or sink overflows, or appliance malfunctions that involve water supply lines.

Category 2 Water
Known as "grey water," the water classified as category 2 contains a significant degree of chemical, biological, or physical contaminants and causes discomfort or sickness when consumed or exposed to.  This type carries microorganisms and nutrients of microorganisms from sources such as toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.

Category 3 Water
Category 3 is known as "black water" and is grossly unsanitary from sewage, seawater, rising water from rivers or streams, ground surface water, or standing water. Any "grey water" that's not promptly removed from the structure and or remained stagnant may be re-classified as Category 3 Water. This black water contains unsanitary agents, harmful bacteria, and fungi, causing severe discomfort or sickness, and can t affect the indoor environment.

Contact SERVPRO of Saratoga Springs/Gansevoort for a Water Damage Assessment

The longer water damage sits unresolved, the worse the damage will be. Getting professional help immediately after a water disaster can reduce the cost of water clean-up and drying. The experts at SERVPRO of Saratoga Springs/Gansevoort are available 24/7 and will respond quickly to any restoration emergency. Call our office at (518) 580-1111.

Identifying The Source Of Water Damage Requires Professionals

9/15/2021 (Permalink)

It can be frustrating how far water can travel from where the actual leak has occurred. Unless the leak is discovered from an appliance or an entryway (window, door) it can be very difficult to trace the water damage back to the source. Even more so, when water damage occurs in multiple-units, like condominiums, townhomes or apartment buildings, finding the source can be almost impossible to the untrained eye. That is why you need the help of a certified professional to find the source of the water damage and to determine the best restoration solution.

When dealing with water damage in multi-unit housing every apartment is typically plumbed separately, yet shares walls, ceilings, and floors with other living spaces. Responding only to the complaint of one tenant may very well leave a ticking time bomb that will eventually spread throughout the building.

Professionals Know How To Follow The Migration Of Water

Water is often characterized as moving along the path of least resistance. Unfortunately, this does not always hold true as a number of other factors weigh in. For example, if water runs along the outside of a pipe, think condensation on a cold water supply pipe parallel to the floor in a warm, damp basement, some water will drip in a line along the expanse of the pipe to the floor. Instead of just one wet spot below the pipe, there will be many damp areas, tracing on the floor over the length of the pipe. If, on the other hand, the cold pipe is perpendicular to the floor, the condensation will tend to run down that pipe, depositing in a circle around the bottom. Other examples can result in even more varied answers. 

Since water follows pathways that are not as straightforward as expected, the Disaster Remediation Teams at SERVPRO of Saratoga Springs, Gansevoort master basic moisture detection strategies during the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. They use detectors with and without prongs to locate the presence of moisture, helping us trace the outline of a water incursion. For added data, we also employ moisture meters to determine levels of water absorbed by permeable materials. The moisture levels become baselines for our Applied Structural Drying (ASD) technicians when we move on to determining drying goals after we remove all standing water.

When water damage strikes your commercial property it is critical to not only clean the mess, but also, fix the root cause. The Disaster Remediation Teams at SERVPRO of Saratoga Springs, Gansevoort are here to help. Contact our water remediation experts at (518) 508-1111!  We have the resources to make it, "Like it never even happened."

Dishwasher Failure

8/27/2021 (Permalink)

A dishwasher leaking water all over the kitchen floor. When it comes to your dishwasher leaking, you need to take immediate action to prevent the spread of water damage in your home.

Dishwashers are essential to most residential homeowners these days. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, leak into the subfloor, damage your cabinetry and more. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your home. 

When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

Be Aware Of Potential Safety Hazards

Whenever there's water you should make sure to check for any electrical hazards. The safest choice is to disconnect the power to your kitchen while cleaning up and call a licensed electrician.

Remove Standing Water

The average dishwasher uses about 6 gallons of water per wash. While this amount of water may not seem like a lot, it can cause serious damage to your home. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

Look For Signs 

Once you’ve removed the water the job is not done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath the dishwasher, the wall behind it, the surrounding cabinets, and even the ceiling below your kitchen. 

You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

  • Bubbling or peeling paint
  • Soft or squishy walls
  • Bending or buckling flooring
  • Drooping ceiling
  • Water stains
  • Mold growth
  • Musty odors

If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

Following these steps will help to minimize the damage to your home and may be all that is necessary to clean up the mess. However, if you uncover additional areas of water damage or if you are simply not sure if the drying process is complete call the water remediation experts at SERVPRO of Saratoga Springs, Gansevoort. We will make it, "Like it never even happened."

What is Water Intrusion

8/9/2021 (Permalink)

A ceiling with water pouring down through a crack. If water starts leaking into your home it can cause a lot of damage in a short period of time!

Water Intrusion

Have you ever had water leak into your home through your roof? If so, you understand the ways a roof leak can cause damage in your home. If you haven’t experienced a roof leak- you’re lucky!

It is important to understand the condition of your roof. Knowing that roof maintenance will be needed and what types of maintenance will be required can be helpful! Roof repairs and replacements can be very costly, it helps to know in advance so that you can prepare.

If water starts leaking into your home it can cause a lot of damage in a short period of time.

Damaged shingles is one of the most common sources of roof leaks. If you have damaged or missing shingles, it is important to replace them as soon as possible. Missing or damaged shingles will allow a lower layer of the roof to be exposed to nature’s elements and can allow water to seep through the uncovered spaces.

Nails that have backed out due to extreme weather should be hammered back in securely. When the nails are raised or fall out, it allows water to seep in.

Flashing that is improperly installed or has been damaged allows water to enter through gaps. Have them inspected to ensure they are properly installed and are well maintained.

Clogged gutters can cause water to back up and overflow onto your roof. This would cause water to possibly intrude into your home through the underside of the roof. If you notice water stains around the perimeters of your home, water may be backing up into your home from your gutters. Also, gutters that are not pitched properly don’t allow the water to flow the correct direction to the downspouts causing the same damage as a clogged gutter.

Skylights often have leaks if they are not installed properly or have seals that are worn and cracked. Water can seep into the home from the skylight causing damage.

Sometimes water damage from a roof leak goes undiscovered for a long time because of the insulation in the attic or crawl space. It takes a lot of water to seep into the home, soaking the insulation before it reaches the ceiling and walls. In some cases, mold forms before water intrusion from the roof is noticed.

If you think your roof needs attention, call a roofer to have them inspect your roof. They can tell you what kind of shape your roof is in, inform you of any repairs that are necessary and give you a quote for the repairs.

What Type of Equipment Will Be Used During the Clean-up and Restoration Process?

7/21/2021 (Permalink)

A water stained basement floor with SERVPRO drying equipment. The water damage to your home may look irreversible, but the job done by our machines and other equipment will surprise you!

Saratoga Springs Homeowners Benefit from the Use of State-of-the-Art Water Damage Restoration Equipment

So, your home has suffered the after-effects of water loss. You have heard that SERVPRO does a good job when it comes to reversing some of the damage that has been done to your home and actual possessions. How do they do it? Well, first, We’re Faster to Any Size Disaster, but we also use proven techniques and some powerful equipment, which aids in getting you the best results possible.

The water damage to your home may look irreversible, but the job done by our machines and other equipment will surprise you. Here is a look at some of the items used by our techs to bring life back into your belongings. The equipment below is some that is typically used during the restoration process:

  • Air Movers - Air movers speed up the evaporation process of surface water, which makes the actual drying process much faster
  • Dehumidifiers - These are used to get the moisture from evaporation out of the air
  • Extractors - These portable units are used for shampooing and rinsing, as well as water extraction; you will also see tanks and pumps and vacuum machines
  • Ozone Generator - The ozone generator aids in eliminating odors from pets, smoke, and other offensive smells
  • Rotary Floor Machines - These are used as buffer machines on a variety of hard floor surfaces, and they are used in the shampooing/carpet cleaning process

When paired with the powerful, safe chemicals our professionals use, you will discover an amazing reversal in damage accomplished by these machines.

The Goal is Restoration

Our professional technicians are trained well and, with the use of all their resources, will turn your water damage needs around, “Like it never even happened.” Call SERVPRO of Saratoga Springs, Gansevoort  at (518) 580-1111 for your cleanup and restoration needs. We will get you and your home back on track.

Why Do Basements Flood?

6/30/2021 (Permalink)

A flooded basement with about ankle deep water and belongings floating around. If you can figure out why your basement is flooding, you should be able to fix the core issue!

If your basement floods every single time there’s a rain storm in Saratoga Springs, you might ask yourself “Why me?” when you flip on the light and discover puddles of water downstairs.

You might also ask yourself “why do basements flood in the first place, and is there anything I can do to stop it?” We’re here to help you answer those questions as best we can.

First, blame gravity.

Let’s get the obvious out of the way. Basements are the base of your home or business, built at least partially into the ground. They’re at the bottom – of course gravity is going to pull water in their direction. Water has to flow somewhere, and it tends to flow to the lowest point it can find.

So that’s the simple answer: basements are lower than the ground, so if water is going to flow somewhere in your house, that’s where it’ll end up.

But why does your basement flood in particular? Why does this happen to you, and not your boss or your brother-in-law? Let’s examine some common causes of basement flooding.

Common Causes of Basement Flooding

Often, flooding occurs due to a lack of proper drainage. Say your home is not graded correctly, or that your gutters are clogged. Problems like these will cause water to pool and not drain away, eventually finding its way into your basement.

It’s easy enough to clean your gutters. But if there’s an issue with your foundation drainage system, you might be in trouble. If your foundation and basement do not have a proper system in place to move water away, then water is going to seek out any cracks it can possibly find in your basement walls and pool up in your basement.

Of course, drainage isn’t the only cause of basement flooding. Very often, serious floods are caused by the very systems designed to prevent the buildup of water. If your sump pump isn’t working correctly, for instance, or if it isn’t capable of keeping up with heavy rainfall, you’re likely to see flooding.

Backed up sewers can also be a huge problem. If sewers themselves are backed up or start to overflow, sewage can flow back towards your house and back up through a toilet or drain – not a fun cleanup.

Can the causes of basement flooding be fixed?

The good news is yes – if you can figure out why your basement is flooding, you should be able to fix the core issue. It just might not be easy.

If the issue is improper grading, for instance, a landscaper should be able to figure out how to fix it. If you’re more of a DIYer, and the issue isn’t enormous, you may be able to create a proper slope yourself with nothing more than a shovel, some soil and some elbow grease.

Clogged gutters are also easy enough to diagnose and clean. A good rule of thumb is to clean them out twice a year (once in the fall and once in the spring). Obviously, if you think they’re clogged, you may want to clean them out sooner than that.

Broken or underperforming sump pumps can also be replaced and repaired. If you think you have a sump pump issue, call a professional – they should be able to help you to figure things out. It’s also not a bad idea to install backup power for your sump pump so that it can continue to function even if you lose electricity in a storm.

As for sewage backups, all you can really do is install a one-way drain plug. While you can’t prevent local sewers from backing up, installing a plug should at least help to prevent a backup from entering your basement somewhat.

And if the issue is cracks in your foundation, you’ll very likely want to call in a pro, and fast. Cracks only get worse over time and can sometimes be difficult to locate. A professional should be able to help you to solve your problem for good.

So next time your basement floods, don’t ask yourself “Why me?” Ask yourself “What can I do to make sure this never happens again?” You’ll be glad that you did!

9 Emergency Water Damage Tips

6/11/2021 (Permalink)

A puddle of water in a residential home's dining room, reflecting the ceiling fan in the puddle. The first 24 hours after a water loss are the most critical for reducing and preventing damage!

As water damage mitigation and restoration professionals, we know firsthand that the first 24 hours after a water loss are the most critical for reducing and preventing damage. The steps you take immediately after a loss will determine whether the damage is minor or major, temporary or permanent.

That’s why, after you call us, we spring into action fast. We get to you ASAP to inspect the scene, provide emergency mitigation services, monitor drying and restore your home or business to preloss condition.

But what should you do when a water loss occurs? How can you spring into action to prevent permanent damage? Here are nine simple tips.

1. Do not enter the area if water is exposed to electricity.

Before you rush in and get to work, make sure it’s safe. If there’s a chance that the water might be exposed to a live wire or an electrical source, do not enter the room.

2. Do not enter the area if the ceiling is sagging, and do not turn on wet ceiling fixtures.

Similarly, don’t rush into the area if the ceiling is sagging – this might indicate more serious structural damage, and there’s no reason to put yourself in harm’s way. You should also avoid turning on any ceiling fixtures if the ceiling’s wet.

3. Shut off the water source, if possible.

If you can safely access the water source, shut it off to prevent further water from coming into your home or business. If you aren’t sure how to access the water source, or you aren’t sure if it’s safe, call a qualified professional for help.

4. If safe, turn off circuit breakers for wet areas.

If you’re able to get to them safely, you should also turn off the circuit breakers for the wet area to prevent the flow of electricity.

5. Mop or blot as much excess water as you can.

In a water loss, every little bit counts! Grab your mop and whatever towels you can find and try to remove as much water as you can until the professionals get there.

6. Place foil or wood blocks between furniture legs and wet carpet.

If possible, you can also remove the furniture from the room altogether.

7. Move art, electronics, documents and valuables to a dry place.

Moving contents to a dry place is the first step to restoring them to their original condition. Start with art, electronics, documents and anything else that’s both especially valuable and susceptible to serious damage.

8. Do not use a household vacuum to suck up water – this could shock or damage the device.

Some people try to use their vacuums as makeshift extractors. We don’t recommend it – you’re likely to damage your device irreversibly.

9. Call us, we’re here to help!

No matter how fast you spring into action, there’s a good chance that you’ll need professional help to truly mitigate and restore serious water damage. Give SERVPRO of Saratoga Springs, Gansevoort a call at 518-580-1111 – we’re here to help!