Recent Water Damage Posts

Identifying The Source Of Water Damage Requires Professionals

9/15/2021 (Permalink)

It can be frustrating how far water can travel from where the actual leak has occurred. Unless the leak is discovered from an appliance or an entryway (window, door) it can be very difficult to trace the water damage back to the source. Even more so, when water damage occurs in multiple-units, like condominiums, townhomes or apartment buildings, finding the source can be almost impossible to the untrained eye. That is why you need the help of a certified professional to find the source of the water damage and to determine the best restoration solution.

When dealing with water damage in multi-unit housing every apartment is typically plumbed separately, yet shares walls, ceilings, and floors with other living spaces. Responding only to the complaint of one tenant may very well leave a ticking time bomb that will eventually spread throughout the building.

Professionals Know How To Follow The Migration Of Water

Water is often characterized as moving along the path of least resistance. Unfortunately, this does not always hold true as a number of other factors weigh in. For example, if water runs along the outside of a pipe, think condensation on a cold water supply pipe parallel to the floor in a warm, damp basement, some water will drip in a line along the expanse of the pipe to the floor. Instead of just one wet spot below the pipe, there will be many damp areas, tracing on the floor over the length of the pipe. If, on the other hand, the cold pipe is perpendicular to the floor, the condensation will tend to run down that pipe, depositing in a circle around the bottom. Other examples can result in even more varied answers. 

Since water follows pathways that are not as straightforward as expected, the Disaster Remediation Teams at SERVPRO of Saratoga Springs, Gansevoort master basic moisture detection strategies during the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. They use detectors with and without prongs to locate the presence of moisture, helping us trace the outline of a water incursion. For added data, we also employ moisture meters to determine levels of water absorbed by permeable materials. The moisture levels become baselines for our Applied Structural Drying (ASD) technicians when we move on to determining drying goals after we remove all standing water.

When water damage strikes your commercial property it is critical to not only clean the mess, but also, fix the root cause. The Disaster Remediation Teams at SERVPRO of Saratoga Springs, Gansevoort are here to help. Contact our water remediation experts at (518) 508-1111!  We have the resources to make it, "Like it never even happened."

Dishwasher Failure

8/27/2021 (Permalink)

A dishwasher leaking water all over the kitchen floor. When it comes to your dishwasher leaking, you need to take immediate action to prevent the spread of water damage in your home.

Dishwashers are essential to most residential homeowners these days. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, leak into the subfloor, damage your cabinetry and more. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your home. 

When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

Be Aware Of Potential Safety Hazards

Whenever there's water you should make sure to check for any electrical hazards. The safest choice is to disconnect the power to your kitchen while cleaning up and call a licensed electrician.

Remove Standing Water

The average dishwasher uses about 6 gallons of water per wash. While this amount of water may not seem like a lot, it can cause serious damage to your home. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

Look For Signs 

Once you’ve removed the water the job is not done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath the dishwasher, the wall behind it, the surrounding cabinets, and even the ceiling below your kitchen. 

You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

  • Bubbling or peeling paint
  • Soft or squishy walls
  • Bending or buckling flooring
  • Drooping ceiling
  • Water stains
  • Mold growth
  • Musty odors

If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

Following these steps will help to minimize the damage to your home and may be all that is necessary to clean up the mess. However, if you uncover additional areas of water damage or if you are simply not sure if the drying process is complete call the water remediation experts at SERVPRO of Saratoga Springs, Gansevoort. We will make it, "Like it never even happened."

What is Water Intrusion

8/9/2021 (Permalink)

A ceiling with water pouring down through a crack. If water starts leaking into your home it can cause a lot of damage in a short period of time!

Water Intrusion

Have you ever had water leak into your home through your roof? If so, you understand the ways a roof leak can cause damage in your home. If you haven’t experienced a roof leak- you’re lucky!

It is important to understand the condition of your roof. Knowing that roof maintenance will be needed and what types of maintenance will be required can be helpful! Roof repairs and replacements can be very costly, it helps to know in advance so that you can prepare.

If water starts leaking into your home it can cause a lot of damage in a short period of time.

Damaged shingles is one of the most common sources of roof leaks. If you have damaged or missing shingles, it is important to replace them as soon as possible. Missing or damaged shingles will allow a lower layer of the roof to be exposed to nature’s elements and can allow water to seep through the uncovered spaces.

Nails that have backed out due to extreme weather should be hammered back in securely. When the nails are raised or fall out, it allows water to seep in.

Flashing that is improperly installed or has been damaged allows water to enter through gaps. Have them inspected to ensure they are properly installed and are well maintained.

Clogged gutters can cause water to back up and overflow onto your roof. This would cause water to possibly intrude into your home through the underside of the roof. If you notice water stains around the perimeters of your home, water may be backing up into your home from your gutters. Also, gutters that are not pitched properly don’t allow the water to flow the correct direction to the downspouts causing the same damage as a clogged gutter.

Skylights often have leaks if they are not installed properly or have seals that are worn and cracked. Water can seep into the home from the skylight causing damage.

Sometimes water damage from a roof leak goes undiscovered for a long time because of the insulation in the attic or crawl space. It takes a lot of water to seep into the home, soaking the insulation before it reaches the ceiling and walls. In some cases, mold forms before water intrusion from the roof is noticed.

If you think your roof needs attention, call a roofer to have them inspect your roof. They can tell you what kind of shape your roof is in, inform you of any repairs that are necessary and give you a quote for the repairs.

What Type of Equipment Will Be Used During the Clean-up and Restoration Process?

7/21/2021 (Permalink)

A water stained basement floor with SERVPRO drying equipment. The water damage to your home may look irreversible, but the job done by our machines and other equipment will surprise you!

Saratoga Springs Homeowners Benefit from the Use of State-of-the-Art Water Damage Restoration Equipment

So, your home has suffered the after-effects of water loss. You have heard that SERVPRO does a good job when it comes to reversing some of the damage that has been done to your home and actual possessions. How do they do it? Well, first, We’re Faster to Any Size Disaster, but we also use proven techniques and some powerful equipment, which aids in getting you the best results possible.

The water damage to your home may look irreversible, but the job done by our machines and other equipment will surprise you. Here is a look at some of the items used by our techs to bring life back into your belongings. The equipment below is some that is typically used during the restoration process:

  • Air Movers - Air movers speed up the evaporation process of surface water, which makes the actual drying process much faster
  • Dehumidifiers - These are used to get the moisture from evaporation out of the air
  • Extractors - These portable units are used for shampooing and rinsing, as well as water extraction; you will also see tanks and pumps and vacuum machines
  • Ozone Generator - The ozone generator aids in eliminating odors from pets, smoke, and other offensive smells
  • Rotary Floor Machines - These are used as buffer machines on a variety of hard floor surfaces, and they are used in the shampooing/carpet cleaning process

When paired with the powerful, safe chemicals our professionals use, you will discover an amazing reversal in damage accomplished by these machines.

The Goal is Restoration

Our professional technicians are trained well and, with the use of all their resources, will turn your water damage needs around, “Like it never even happened.” Call SERVPRO of Saratoga Springs, Gansevoort  at (518) 580-1111 for your cleanup and restoration needs. We will get you and your home back on track.

Why Do Basements Flood?

6/30/2021 (Permalink)

A flooded basement with about ankle deep water and belongings floating around. If you can figure out why your basement is flooding, you should be able to fix the core issue!

If your basement floods every single time there’s a rain storm in Saratoga Springs, you might ask yourself “Why me?” when you flip on the light and discover puddles of water downstairs.

You might also ask yourself “why do basements flood in the first place, and is there anything I can do to stop it?” We’re here to help you answer those questions as best we can.

First, blame gravity.

Let’s get the obvious out of the way. Basements are the base of your home or business, built at least partially into the ground. They’re at the bottom – of course gravity is going to pull water in their direction. Water has to flow somewhere, and it tends to flow to the lowest point it can find.

So that’s the simple answer: basements are lower than the ground, so if water is going to flow somewhere in your house, that’s where it’ll end up.

But why does your basement flood in particular? Why does this happen to you, and not your boss or your brother-in-law? Let’s examine some common causes of basement flooding.

Common Causes of Basement Flooding

Often, flooding occurs due to a lack of proper drainage. Say your home is not graded correctly, or that your gutters are clogged. Problems like these will cause water to pool and not drain away, eventually finding its way into your basement.

It’s easy enough to clean your gutters. But if there’s an issue with your foundation drainage system, you might be in trouble. If your foundation and basement do not have a proper system in place to move water away, then water is going to seek out any cracks it can possibly find in your basement walls and pool up in your basement.

Of course, drainage isn’t the only cause of basement flooding. Very often, serious floods are caused by the very systems designed to prevent the buildup of water. If your sump pump isn’t working correctly, for instance, or if it isn’t capable of keeping up with heavy rainfall, you’re likely to see flooding.

Backed up sewers can also be a huge problem. If sewers themselves are backed up or start to overflow, sewage can flow back towards your house and back up through a toilet or drain – not a fun cleanup.

Can the causes of basement flooding be fixed?

The good news is yes – if you can figure out why your basement is flooding, you should be able to fix the core issue. It just might not be easy.

If the issue is improper grading, for instance, a landscaper should be able to figure out how to fix it. If you’re more of a DIYer, and the issue isn’t enormous, you may be able to create a proper slope yourself with nothing more than a shovel, some soil and some elbow grease.

Clogged gutters are also easy enough to diagnose and clean. A good rule of thumb is to clean them out twice a year (once in the fall and once in the spring). Obviously, if you think they’re clogged, you may want to clean them out sooner than that.

Broken or underperforming sump pumps can also be replaced and repaired. If you think you have a sump pump issue, call a professional – they should be able to help you to figure things out. It’s also not a bad idea to install backup power for your sump pump so that it can continue to function even if you lose electricity in a storm.

As for sewage backups, all you can really do is install a one-way drain plug. While you can’t prevent local sewers from backing up, installing a plug should at least help to prevent a backup from entering your basement somewhat.

And if the issue is cracks in your foundation, you’ll very likely want to call in a pro, and fast. Cracks only get worse over time and can sometimes be difficult to locate. A professional should be able to help you to solve your problem for good.

So next time your basement floods, don’t ask yourself “Why me?” Ask yourself “What can I do to make sure this never happens again?” You’ll be glad that you did!

9 Emergency Water Damage Tips

6/11/2021 (Permalink)

A puddle of water in a residential home's dining room, reflecting the ceiling fan in the puddle. The first 24 hours after a water loss are the most critical for reducing and preventing damage!

As water damage mitigation and restoration professionals, we know firsthand that the first 24 hours after a water loss are the most critical for reducing and preventing damage. The steps you take immediately after a loss will determine whether the damage is minor or major, temporary or permanent.

That’s why, after you call us, we spring into action fast. We get to you ASAP to inspect the scene, provide emergency mitigation services, monitor drying and restore your home or business to preloss condition.

But what should you do when a water loss occurs? How can you spring into action to prevent permanent damage? Here are nine simple tips.

1. Do not enter the area if water is exposed to electricity.

Before you rush in and get to work, make sure it’s safe. If there’s a chance that the water might be exposed to a live wire or an electrical source, do not enter the room.

2. Do not enter the area if the ceiling is sagging, and do not turn on wet ceiling fixtures.

Similarly, don’t rush into the area if the ceiling is sagging – this might indicate more serious structural damage, and there’s no reason to put yourself in harm’s way. You should also avoid turning on any ceiling fixtures if the ceiling’s wet.

3. Shut off the water source, if possible.

If you can safely access the water source, shut it off to prevent further water from coming into your home or business. If you aren’t sure how to access the water source, or you aren’t sure if it’s safe, call a qualified professional for help.

4. If safe, turn off circuit breakers for wet areas.

If you’re able to get to them safely, you should also turn off the circuit breakers for the wet area to prevent the flow of electricity.

5. Mop or blot as much excess water as you can.

In a water loss, every little bit counts! Grab your mop and whatever towels you can find and try to remove as much water as you can until the professionals get there.

6. Place foil or wood blocks between furniture legs and wet carpet.

If possible, you can also remove the furniture from the room altogether.

7. Move art, electronics, documents and valuables to a dry place.

Moving contents to a dry place is the first step to restoring them to their original condition. Start with art, electronics, documents and anything else that’s both especially valuable and susceptible to serious damage.

8. Do not use a household vacuum to suck up water – this could shock or damage the device.

Some people try to use their vacuums as makeshift extractors. We don’t recommend it – you’re likely to damage your device irreversibly.

9. Call us, we’re here to help!

No matter how fast you spring into action, there’s a good chance that you’ll need professional help to truly mitigate and restore serious water damage. Give SERVPRO of Saratoga Springs, Gansevoort a call at 518-580-1111 – we’re here to help!